In case of complaints, I hope that we have enough trust that you first discuss the complaints with me and see if we can find a resolution together.

If that doesn't work out, your complaint can be dealt with through de NFG: https://www.de-nfg.nl/niet-tevreden-over-je-hulpverlener.html

I am bound by the complaints and disciplinary law of the FVB as well as RBCZ and NFG.